Associate Director, Relationship Manager, Global Subsidiaries

The Role Responsibilities

• Responsible as the primary coverage and origination point for a portfolio of local subsidiaries clients in a country
• Responsible for working with the Global Account Manager (GAM) and, where relevant, the Regional Account Manager (RAM) to deliver the SCB network to our clients.
• Accountable for revenues, profitability and risk acceptance (AML, CDD and Credit) of the clients they cover at a country level.
• Responsible for executing country account plans of the clients they cover, establishing and maintaining an understanding of the client and their needs and steering the client relationship along with the relevant GAM or RAM where applicable.
• Work collaboratively with the GAM, RAM, and product partners to provide well-designed solutions that meet client needs
• Acts as a champion of the Bank’s brand, culture, and conduct standards

Strategy

• As guided by the line manager in growing the portfolio.
• Maximise the returns to the Bank whilst maintaining focus on client

Business

• Actively identify client needs across a full range of relevant products, originate new business by capitalising on bank competitive attributes (e.g. Network).
• Maximise the returns to the Bank whilst maintaining focus on client outcomes, and strengthening and deepening relationships at senior and operating levels in clients
• Ensure that product knowledge is continually developed and up to date e.g. credit, FX, cash, and trade.
• Stay abreast of and anticipate the developments in markets in which their clients operate

Processes

• Risks are appropriately identified and managed.
• The client portfolio is managed in compliance with the regulatory environment, keeping up to date with applicable changes and Group policies with ability to contribute to policy formulation
• Key regulatory risks and concerns are raised through the governance framework and with Banking management
• Adhere to relevant sales disciplines in accordance with CIB standards e.g. Account Planning, Call Reports, Deal Pipeline Management, and static data management

Risk Management

• Take the initiative regarding regulatory, reputational and ethical matters, and provide proactive advice to clients on these issues
• Embed the Group’s values and code of conduct and ensure adherence to the highest standards of ethics and compliance with relevant policies, processes and regulations

Governance

• Awareness and understanding of the regulatory framework in which country operates, and the regulatory requirements and expectations relevant to the role.
• Responsible for challenging colleagues effectively on regulatory and ethical or conduct issues and working effectively with regulators in an open and cooperative manner.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Engage with product partners within the country to ensure breadth and depth of client coverage and deepening.
• Engage with RMs on relevant client account management activities
• Consult with stakeholders in Risk, Legal, and Compliance to ensure that the portfolio remains credit worthy and within the policies of the bank.

Other Responsibilities

• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• Bachelor degree in Banking or Finance preferred.
• Ideally 3+ years experience in banking or other relevant environment
• Risk & AML certified as stipulated by Bank policy
• Proficient in English, Bahasa Indonesia, and Chinese

Role Specific Technical Competencies

• Manage conduct, risk management, internal control
• Market knowledge, product, processes
• Product knowledge on cash, trade, FX, lending
• Financial – balance sheet management
• Sales – prospecting, account planning, client pitching, relationship management

About Standard Chartered

Were an international bank, nimble enough to act, big enough for impact. For more than 160 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we cant wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers