HR Manager / Chief of Staff - Labamu Venture, SC Ventures

Job: Ventures Primary Location: Asia-Indonesia-Jakarta Schedule: Full-time Employee Status: Permanent Posting Date: 14/Feb/2024, 9:35:17 PM Unposting Date: 29/Feb/2024, 5:59:00 PM About Labamu

Our Purpose:

At Labamu, we believe that every small business can grow bigger & be more efficient, and we want to help them make it happen. We do this by digitising the sales processes of small businesses, & by providing embedded financing services. Through these services, Labamu uplifts participation in financial services for businesses of all sizes, furthermore, leveling the playing field of finance and commerce. By doing so, Labamu provides opportunities for more people and communities to participate in the growth and contribution towards economic prosperity.

Labamu is a Standard Chartered Bank (SCB) subsidiary.

About The Position

We are seeking an experienced and dynamic HR Manager / Chief of Staff to join our start-up. The ideal candidate will be responsible for managing the executive’s goals, priorities, internal and external operational tasks, and special strategic projects as needed. You will help determine what work is most important for business development and moving the business forward. You will serve as a sounding board for the CEO, owning the task of keeping the executive aligned to the goals he or she set forth to push the business forward. You will manage the day-to-day schedule and obligations of the executive team, ensuring the executive team have the ability to get to all their priorities for the day and is maximizing their time for the best possible use. You will establish standards and procedures for hiring and managing the office staff and personnel for the CEO. You will report to the CEO.

Role & Responsibilities:

• Manage the day-to-day schedule and obligations of the executive team, ensuring said executive has the ability to get to all their priorities for the day and is maximizing their time for the best possible use

• Manage expense approval process for the executive team.

• Serve as a sounding board for the CEO, owning the task of keeping the executive aligned to the goals he or she set forth to push the business forward.

• Spearhead strategy development, projects and market research where required.

• Manage the development of investor relations and oversee collation and review of board materials

• Establish standards and procedures for hiring and managing the office staff and personnel for the CEO

• Develop and implement HR strategies and initiatives aligned with the overall business strategy

• Bridge management and employee relations by addressing demands, grievances or other issues

• Manage the recruitment and selection process

• Support current and future business needs through the development, engagement, motivation and preservation of human capital

• Develop and monitor overall HR strategies, systems, tactics and procedures across the organization

• Manage and report on HR compliance activities such as mandatory learning

• Nurture a positive working environment

• Oversee and manage a performance appraisal system that drives high performance

• Maintain pay plan and benefits program

• Assess training needs to apply and monitor training programs

• Report to management and provide decision support through HR metrics

• Ensure legal compliance throughout human resource management

• Report to the CEO

Skills & Requirements:

• 10+ years of total years of experience, in key tactical roles in CEO office or HR department

• Demonstrable working experience as a Chief of Staff or similar role offering direct support to CEO / top leadership of a company

• Demonstrable experience with business metrics

• Knowledge of HR systems and databases

• In-depth knowledge of Indonesian labour law and HR best practices

• In-depth knowledge of business operations and procedures

• Competence to build and effectively manage interpersonal relationships at all levels of the company

• Strategic thinker with a track record of driving business growth through partnerships.

• Strong understanding of the SME ecosystem, distribution networks, and government regulations.

• Ability to architect strategy along with leadership skills

• People oriented and results driven

• Excellent negotiation, communication, and interpersonal skills.

• Excellent active listening, negotiation, and presentation skills

• Excellent analytical and problem-solving abilities.

• Self-motivated, proactive, and able to work independently as well as in a team.

• Full professional fluency in Bahasa Indonesia and English

Our Values

Our values define the set of principles that guide our journey to achieve our purpose. At Labamu our values are

1. Client Obsession We provide the most value possible for our ideal consumers. Not only does our company know who is using our platform and why they use it, and we go above and beyond to make the entire experience a positive one. 2. Fairness We must ensure fair outcomes for clients and communities. This means treating clients without bias or favour based on their demographics, that our services advance not disadvantage our clients, and that we fight bribery, corruption and financial crimes in all its forms. 3. Transparency We operate with clear rules and provide services that are clearly understood by our clients and their communities. There is no fine print. We do not engage in or support insider dealings. 4. Diversity Diversity in teams is critically important as it enhances the expanse, variety and depth of ideas we can collectively create, try and succeed or fail at. The more diverse views you get the more likely your ideas will succeed and the greater value it will add. 5. Respect We must provide a safe working environment which is inclusive and free from discrimination, exploitation, bullying and harassment. We treat our colleagues fairly and work together to deliver our purpose and values.

Our Behaviours

Our behaviours – are how we deliver our purpose:

• Be righteous - Apply those words to how we serve our users. Be righteous and virtuous is about providing our users an unbiased access to services and financing, focusing on their needs, and giving them the best products and services that we can.

• Be better – Continuously improve and innovate. Innovation can happen anywhere and by anyone and should form part of our work every day.

• Be inclusive and collaborative – Always maintain respectful decorum with your colleagues, clients, and stakeholders. Ensure all feel welcomed and able to contribute.

Our behaviours – are how we deliver our purpose:

• Be righteous - Apply those words to how we serve our users. Be righteous and virtuous is about providing our users an unbiased access to services and financing, focusing on their needs and giving them the best products and services that we can. It is also about doing the right thing more generally – following the law, acting honourably, and treating co-workers with courtesy and respect.

• Be better – Continuously improve and innovate. Innovation can happen anywhere and by anyone, and, should form part of our work every day. It is important that as team members or as manager and leaders that we create time to innovate for ourselves and our teams. This is a core part of all of our jobs and should remain a priority. Simplify. Learn from your successes and failures.

• Be inclusive and collaborative – Always maintain respectful decorum with your colleagues, clients and stakeholders. Ensure all feel welcomed and able to contribute. Enabling all personnel in our teams with passion and inspiration to lead or participate is proven to ensure optimal outcomes for our clients, communities and stakeholders, and, consequently our company and ourselves. This means we must ensure that we all have a voice that can be heard and an opportunity to contribute.

Inappropriate behaviour, whether it relates to how you conduct business or your own conduct, can lead to devastating outcomes for our people and colleagues, clients, investors and the markets in which we operate, and can damage our reputation.

About SC Ventures

SC Ventures is Standard Chartered’s innovation, fintech investment and ventures arm. We were established to reinvent banking, as the significant technological disruptions to the industry was impacting its ability to serve clients and customers, in the ways they needed to be served.

We are a unique ecosystem of innovators, banking experts, business builders and partners who are focused on rewiring the DNA in banking and bringing breakthrough ideas to scale, together.

We are building ecosystems around four high conviction themes: Online Economy & Lifestyle, SMEs & World Trade, Digital Assets, and Sustainability & Inclusion.

We are a global team of "Members" (excluding individual ventures), including dedicated colleagues from the Groups support functions, based in Singapore, Hong Kong, London, the United Arab Emirates and Israel.