Senior Quality Control

Mekari is Indonesias no. 1 Software-as-a-Service (SaaS) company. Our mission is to empower businesses and professionals to progress effortlessly. Our products (Mekari Talenta, Mekari Jurnal, Mekari KlikPajak, & Mekari Qontak) have been used by tens of thousands of businesses in Indonesia.

To reach millions, we need more people like you: entrepreneurs, builders, owners inside the company who are eager to grow at scale. Join us to empower more businesses with technology.

Main Responsibilites:
Improve the quality of onboarding project and ensure the procedure is meet with the standards to increase clients satisfaction.

Key Responsibilities:

• Monitoring and ensure the quality of Go Live project from Activation Team is in accordance with the SOP
• Evaluate and Audit clients satisfaction for each project
• Create detailed, comprehensive & well structured score planning align with OKR
• Identify, Record, Documented the progress of every task with development tools
• Create routine quality control reports and handle administrative tasks.

Requirements:

• 3+ years of industry experience in Quality Control / Quality Assurance.
• Have a basic knowledge of software is preferred.
• Proactively keep up to date with current trends & strong analytical to solve problems.
• Proficient with corporate productivity & web presentation tools.
• Able to work with team/independent & fast learner.
• Strong sense of responsibility & result oriented.
• Strong attention to detail with the ability to quickly adapt to new changes.

What You Will Get:

1. Competitive salary + daily allowance.
2. Premium private health insurance (outpatient, inpatient, maternity, dental).
3. Early access to salary + flex installment (employee loan) via Mekari Flex.
4. Allowance for sports activities and glasses/contact lenses.
5. Flexible working hours and remote work culture with free co-working space services.
6. Annual and unpaid leaves from day 1 of join date + unlimited sick leave with doctor note.
7. Notebook Ownership Program.
8. Strategic office location, accessible by MRT.
9. Friendly and dynamic work environment.
10. Opportunity to take part in growing Indonesias no. 1 SaaS company.

Our team will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will keep your resume on file in case a relevant opportunity opens up. Dont forget to check our Recruitment FAQ at bit.ly/RecruitmentFAQ-Mekari [ENG] or bit.ly/RekrutmenMekari-FAQ [INA] to find the answers to commonly-asked questions regarding our recruitment process. We wish you the best. Hope to see you around soon!