Head of Data Center Manage Services (Data Center)

• Sector: Monroe Information Technology
• Contact: Herwinda Nurmala Dewi
• Client: Monroe Consulting Group
• Location: Jakarta
• Salary: Negotiable
• Expiry Date: 17 March 2024
• Job Ref: BBBH434923_1705473389
• Contact Email: herwinda@monroeconsulting.com

Executive recruitment company, Monroe Consulting Group is partnering up with an International Data Center Company in Indonesia. Our client is looking for a Head of Data Center with proven experience in Operations & Managing Critical Facility. This job is based in Jakarta, Indonesia.

Job Descriptions:

• Build strong relationships with stakeholders to align with client expectations and contracts.
• Be the main contact person for stakeholders, maintaining a proactive and collaborative working relationship.
• Lead a team of Facility and Operations Managers to ensure efficient critical facility operations.
• Oversee the Project Management Office (PMO) and Project Managers for on-time, on-budget project delivery.
• Supervise the Transition Team for smooth execution of initial 3-5 year rectification and transition projects.
• Develop and implement strategies for better service and operations, meeting or exceeding SLAs and KPIs.
• Continuously improve processes for operational efficiency.
• Work with finance and operations teams to manage the departments budget for cost-effective operations.
• Identify and address potential risks and issues affecting service delivery or project outcomes.
• Implement risk mitigation plans and ensure compliance with industry standards and regulations.
• Establish performance metrics and reporting to track the Managed Service Operations teams performance.
• Regularly review and analyze operational data to make informed decisions.

Requirements:

• Bachelors degree in a related field (e.g., Engineering,Mechanical, Electrical, Business, or Operations).
• Proven experience (15+ Years) in managing critical facilities and operations, with a focus on data centers or telecommunications.
• Strong background in stakeholder management and client relations.
• Experience leading and mentoring cross-functional teams
• Excellent project management skills, including experience with rectification and transition projects.
• Knowledge of industry standards and regulations related to critical facility management.
• Preferably holding one or more DC-Related certifications
• Understanding of the construction procedures for data centers.
• Executive recruitment company, Monroe Consulting Group is partnering up with an International Data Center Company in Indonesia. Our client is looking for a Head of Data Center with proven experience in Operations & Managing Critical Facility. This job is based in Jakarta, Indonesia.

Job Descriptions:

• Build strong relationships with stakeholders to align with client expectations and contracts.
• Be the main contact person for stakeholders, maintaining a proactive and collaborative working relationship.
• Lead a team of Facility and Operations Managers to ensure efficient critical facility operations.
• Oversee the Project Management Office (PMO) and Project Managers for on-time, on-budget project delivery.
• Supervise the Transition Team for smooth execution of initial 3-5 year rectification and transition projects.
• Develop and implement strategies for better service and operations, meeting or exceeding SLAs and KPIs.
• Continuously improve processes for operational efficiency.
• Work with finance and operations teams to manage the departments budget for cost-effective operations.
• Identify and address potential risks and issues affecting service delivery or project outcomes.
• Implement risk mitigation plans and ensure compliance with industry standards and regulations.
• Establish performance metrics and reporting to track the Managed Service Operations teams performance.
• Regularly review and analyze operational data to make informed decisions.

Requirements:

• Bachelors degree in a related field (e.g., Engineering,Mechanical, Electrical, Business, or Operations).
• Proven experience (15+ Years) in managing critical facilities and operations, with a focus on data centers or telecommunications.
• Strong background in stakeholder management and client relations.
• Experience leading and mentoring cross-functional teams
• Excellent project management skills, including experience with rectification and transition projects.
• Knowledge of industry standards and regulations related to critical facility management.
• Preferably holding one or more DC-Related certifications
• Understanding of the construction procedures for data centers.