Director - Data Center Operation

• Multinational company
• Fast paced working environment

We are currently partnering with an IT infrastructure company who is currently expanding their business to Indonesia and is looking for a competent Operations Director to help them in this time of growth.

• Financial Accountability: You will have bottom-line responsibility for our market units service and project business, with a primary focus on meeting annual budget targets for revenue and margin. Your financial acumen will be essential in achieving our business objectives.
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  Advocate for Safety and Compliance: Uphold our commitment to safety, ethics, and compliance, ensuring that all operations adhere to the highest standards of integrity and responsibility.
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  Stakeholder Relationships: Cultivate and maintain strong relationships with external stakeholders, positioning our market unit as the preferred service provider in the industry.
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  Strategic Leadership: Lead and inspire our local services operations team, focusing on talent management, professional development, and effective management of external stakeholder relationships.
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  Customer-Centric Approach: Drive the successful delivery of customer outcomes across our service execution business, ensuring customer satisfaction remains a top priority.
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  Operational Excellence: Set and monitor service operational objectives and key results (OKRs) to ensure they consistently meet preset standards of excellence.
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  Project Management Oversight: Provide strategic leadership for our local Project Management team, overseeing project delivery milestones, profitability, variation order management, and stakeholder relationships.
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  Operational Efficiency: Collaborate closely with service administration and supply chain teams to optimise operational support, aligning processes with commercial and business requirements.
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  Team Development: Lead and nurture your team, fostering a high-performance culture that aligns with company growth and evolving needs.
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  Customer Engagement: Understand customer needs through close interactions, site visits, team surveys, and collaborative focus groups to continually enhance our service offerings.

• Bachelors Degree in Mechanical or Electrical Engineering, or a related field, along with a minimum of 10 years of experience in team management. Having an MBA is an advantage.
• Experience in operations management and service contract management is required.
• Effective leadership skills, including ability to manage diverse team, are required.
• Excellent communication skills (English and Bahasa Indonesia), both in conveying technical information and in customer-facing interactions, are highly valued.
• Previous background in data centre facilities management is an advantage.
• Ability to work in a matrix reporting environment.

• Great career prospects as the growth opportunity in the company is tremendous.
• The chance to really impact the decisions of a very successful business and input into process, procedures & systems.