Head of Client Solution (Technical)

IlmuOne Data | Jakarta | ID

Info Terbaru Seputar Pekerjaan dari Perusahaan IlmuOne Data sebagai posisi Head of Client Solution (Technical). Jika Lowongan Kerja Sales di Jakarta ini sesuai dengan kriteria anda silahkan langsung mengirimkan lamaran / CV Terbaru anda melalui situs loker terkini dan terupdate Lokerindo.ID

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Work closely with cross-functional teams including data analysts consultants and developers to meet project objectives ...

Product Technical and Client Solutions

Position Overview:
As the Head of Client Solutions, you will be a key leader responsible for driving the success of our client engagements. You will lead a team of client solutions experts, ensuring the delivery of high-quality analytics solutions that align with clients business objectives. This role requires a strategic thinker with a deep understanding of digital analytics, data and marketing, a strong client focus, and the ability to lead and inspire a high-performing team. Additionally, you will be responsible for enhancing the overall client experience, with a focus on satisfaction, retention, and growth.

Key Responsibilities:
Strategic Leadership:
  • Develop and implement a strategic vision for the client solutions team, aligning with the overall business objectives.
  • Drive innovation in analytics solutions to meet the evolving needs of clients.
  • Client Relationship Management:
  • Lead the client solutions team to manage client relationships effectively, ensuring all client needs are met.
  • Enhance client satisfaction, retention, and growth through strategic initiatives.

Team Management:
  • Lead, mentor, and inspire a team of client solutions experts, fostering a collaborative and results-driven culture.
  • Provide training and support to team members to enhance their capabilities.
  • Solution Delivery: Oversee the end-to-end delivery of solutions, ensuring timely and high-quality delivery.
  • Work closely with cross-functional teams, including data analysts, consultants, and developers, to meet project objectives.

Sales Support:
  • Collaborate with the sales team to identify new business opportunities and contribute to the development of proposals and presentations.
  • Provide expertise during the sales process to demonstrate the value of our analytics solutions.

Continuous Improvement:
  • Stay abreast of industry trends, emerging technologies, and best practices in digital analytics.
  • Drive continuous improvement initiatives within the client solutions team to enhance processes and methodologies.

Qualifications:
  • Bachelors degree in a relevant field; advanced degree preferred.
  • Proven experience in a leadership role within a digital analytics, consulting firm or digital agency.
  • Minimum 5 years of experience in a client-facing role.
  • Strong leadership and management skills.
  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving skills.
  • Deep understanding of digital technology stacks and a keen awareness of digital industry trends and emerging technologies.
  • Proficiency in Google Marketing Platform, including Google Analytics, Google Tag Manager.
  • Proficiency in Google Workspace such as spreadsheet, docs and slides.

Informasi Tambahan :

  • Perusahaan : IlmuOne Data
  • Posisi : Head of Client Solution (Technical)
  • Lokasi : Jakarta
  • Negara : ID

Cara Mengirimkan Lamaran :

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Proses Selanjutnya

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Tanggal Tayang : 07-03-2024

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