Customer Supply Chain

About Tentang Anak

Imagine a career where you play a pivotal role in ensuring the success and bright future of 80 million children in Indonesia. Tentang Anak is not just a company; its a mission, a movement, and an opportunity to be part of something truly extraordinary.

Tentang Anak, at its core, is driven by a mission to advance the well-being and development of 80 million children throughout Indonesia. Founded by a team of experts, including pediatricians, child psychologists, and early childhood educators, we are steadfast in our commitment to supporting children with the most reliable education and products. From educational tools (e.g., applications, books, flashcards, puzzles) to essential skincare, Tentang Anak aims to accompany and provide the best solutions for parents and their children, from the moment they wake up until they fall asleep.

Our products are the one and only in Indonesia that are developed by experts, backed by science, and offered at affordable prices. We are humbled by the love our products receive from parents, consistently ranking our Educational Tools and Skincare highly on e-commerce platforms, making them best-sellers. We will continue to innovate and provide better solutions for parents at every step of their journey. We are dedicated to creating a brighter, healthier, and happier future for the children of Indonesia.

Our employees, whom we call TAmily, are a group of relentless and passionate individuals who share the same mission and ambitions. Are you ready to join us in this mission?

About The Role

Tentang Anak is dedicated to providing exceptional products and services to our customers. We pride ourselves on our commitment to innovation and excellence. The Customer Supply Chain is a senior professional responsible for orchestrating the critical link between our Tentang Anak and our valued customers. This role is multifaceted, involving strategic planning, collaborative relationship management, and the ability to translate customer needs into supply chain solutions that drive service, cost, and cash improvements.

Job Description

• Service and Cost Effectiveness (transport, warehouse, and logistics cost)
• Develop and maintain strong, collaborative relationships with key customer stakeholders
• Act as the primary point of contact for all supply chain-related matters and proactively address customer concerns and requirements
• Develop and implement supply chain strategies that align with customer requirements and enhance service levels, cost efficiency, and cash flow
• Collaborate with customers to optimize on-shelf product availability and reduce stockouts, improving overall customer satisfaction
• Act as a liaison between the customer and internal teams to ensure the successful commercialization of supply chain improvements

Requirements

• Bachelors degree in Supply Chain Management, Business, or a related field
• Proven experience in customer supply chain management, including collaborative relationship-building for 3-5 years
• Exceptional communication and negotiation skills
• Ability to lead cross-functional teams and drive change within a customer-oriented context
• Operational Discipline
• Knowledge in warehouse and logistics
• Obsessed with continuous improvement and always put customers first mindset