Outlet Operational Manager - After Rock Nightclub/AYANA BALI

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for our new outlet, After Rock Nightclub for an individual with the following details:

Summary of Responsibilities:

• Manage and oversee the day-to-day operations of After Rock Night Club
• Manage and lead a team of staff, including bartenders, servers, and security personnel
• Train and develop staff to maintain a high level of performance
• Ensure that the highest standards of customer service are maintained to handle customer inquiries, complaints, any issues and feedback that may arise in a professional manner to continuously improve service quality and guest satisfaction.
• Monitor compliance with safety and hygiene regulations
• Coordinate and manage events, entertainment, and promotions
• Maintain inventory levels and order supplies in a timely manner to ensure uninterrupted service.
• Monitor financial performance and make adjustments as necessary to ensure profitability
• Ensure that all company policies and procedures are implemented and followed
• Stay up-to-date with industry trends and implement new ideas to enhance the guest experience
• Create and implement strategies to increase revenue and profitability
• Identify areas for improvement and implement appropriate changes

Requirements

• Indonesian citizen
• Proven experience with minimum of 2-3 years in the same field
• Prior background from Restaurant/Club/Night Club is an advantage
• Hospitality appearance, honest, initiative, creative and open minded
• Knowledge of nightlife industry trends and best practices
• Ability to drive revenue through effective marketing and promotional activities to increase guest satisfaction
• Strong leadership skills, excellent communication skills, and is a role model
• Strong organizational and problem-solving abilities
• Well-versed in project management and result-oriented
• Proficient in using Point of Sale (POS) systems and Microsoft Office suite
• Knowledge of food safety principles and best practices, HACCP certification is desirable
• Eloquent in English communication in both written and spoken
• Diploma in F&B Division, Hospitality or other relevant fields, Bachelor’s Degree is desirable